Privacy Policy

Last Updated: June 2026

Privacy Policy – Pragathi IVF Centre

At Pragathi IVF Centre, we are committed to protecting the privacy and confidentiality of our patients. This Privacy Policy outlines how we collect, use, store, and protect your personal and medical information when you visit our website or use our services. We value your trust and ensure that all data shared with us remains secure and confidential.

We comply with applicable data protection laws and follow strict medical ethics to safeguard your health information. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Book an appointment online or offline
Fill out a contact or enquiry form on our website
Visit our clinic for consultation or treatment
Communicate with us via phone, email, or chat
Subscribe to our newsletters or updates

The information we collect may include:

Full name, age, gender, and date of birth
Contact details: phone number, email address, residential address
Medical history, fertility reports, diagnostic test results
Personal health records related to fertility treatments
Payment and billing information
Any other information you choose to share with us

2. How We Use Your Information

We use the collected information for the following purposes:

To provide fertility consultations, diagnosis, and treatment
To schedule and manage appointments
To communicate with you about treatment plans and follow-ups
To improve our medical services and patient care
To send you important updates or health-related information
To maintain accurate medical and financial records
To comply with legal and regulatory requirements

3. How We Protect Your Data

We implement strict security measures to protect your personal and medical information from unauthorised access, alteration, disclosure, or destruction. Our security practices include:

Secure data storage systems with encrypted access
Restricted access to patient records – only authorised medical staff can view your information
Regular security audits and system updates
Secure physical and digital storage practices
Strict confidentiality agreements with all our staff members

While we strive to protect your data, no method of transmission over the internet is 100% secure. We recommend that you also take precautions to protect your personal information.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

With your explicit consent for specific purposes
With medical professionals involved in your treatment (e.g., fertility specialists, embryologists, counsellors)
With diagnostic laboratories and pharmacy services as part of your treatment
When required by law, regulation, or legal process
To protect the rights, safety, or property of Pragathi IVF Centre or our patients

5. Data Retention

We retain your personal and medical records for as long as necessary to provide you with healthcare services and to comply with legal, regulatory, and professional record-keeping requirements. Once data is no longer required, we securely dispose of it in compliance with applicable laws.

6. Your Rights

You have the following rights regarding your personal data:

Access: You can request a copy of the personal and medical information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your data, subject to legal and medical record-keeping requirements.
Restriction: You can request that we restrict processing of your data in certain situations.
Objection: You can object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Website Usage

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors interact with our site, analyse traffic, and provide personalised content. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We recommend you review the privacy policies of those websites before sharing your information.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Pragathi IVF Centre
Prakash Nagar, Rajahmundry, Andhra Pradesh 533103, India
Phone: 0883-2440397 / 2437676
Email: [email protected], [email protected]

We are committed to addressing your concerns and ensuring your privacy is protected at all times.