Terms & Conditions

Terms & Conditions – Pragathi IVF Centre

Welcome to Pragathi IVF Centre. By using our website, booking appointments, or availing our fertility treatment services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, please refrain from using our services or website.

1. General Information

Pragathi IVF Centre is a fertility and gynecology centre located in Rajahmundry, Andhra Pradesh. We provide advanced fertility treatments including IVF, IUI, ICSI, embryo freezing, surrogacy, and comprehensive gynecology care. All medical services are provided by qualified and experienced healthcare professionals in accordance with standard medical practices.

The information provided on our website is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional for personalised medical guidance.

2. Appointment & Consultation

• Appointments can be booked online through our website, by phone, or by visiting our clinic directly.
• We strive to accommodate your preferred appointment time; however, availability is subject to doctor schedules and clinic capacity.
• If you need to reschedule or cancel an appointment, please inform us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
• For your first consultation, please arrive at least 15 minutes early to complete registration and documentation.
• Please bring all relevant medical records, test reports, and identification documents for your appointment.

3. Medical Services & Treatment

• All fertility treatments and medical procedures are performed by qualified specialists following established medical protocols.
• Before starting any treatment, you will receive a detailed explanation of the procedure, risks, benefits, and expected outcomes. Informed consent will be obtained.
• Treatment success rates vary depending on individual health factors. We provide realistic expectations but do not guarantee pregnancy or treatment success.
• You have the right to ask questions, seek second opinions, or decline any recommended treatment at any time.
• We maintain strict patient confidentiality in compliance with medical ethics and applicable laws.

4. Fees & Payments

• Treatment costs will be discussed and clearly communicated before the start of any procedure.
• Payment is required at the time of service unless prior arrangements have been made.
• We accept cash, credit/debit cards, and bank transfers for payment.
• Any additional services or tests not included in the original treatment plan will be charged separately.
• Insurance claims and reimbursement are the patient's responsibility. We can provide necessary documentation for insurance purposes.
• Refunds, if applicable, will be processed according to our refund policy and may be subject to administrative deductions.

5. Patient Responsibilities

• Provide accurate and complete medical history and personal information.
• Follow all pre-treatment and post-treatment instructions provided by your doctor.
• Inform us of any changes in your health, medications, or contact details.
• Treat our staff and other patients with respect and courtesy.
• Arrive on time for all scheduled appointments and procedures.
• Pay all fees and charges as per the agreed terms.

6. Website Use

• The content on this website is for informational purposes only and should not replace professional medical advice.
• We do not guarantee the accuracy, completeness, or timeliness of the information provided.
• You may not copy, reproduce, distribute, or commercially exploit any content from this website without our written consent.
• We reserve the right to update, modify, or remove content from the website at any time without prior notice.
• Links to third-party websites are provided for convenience; we are not responsible for their content or policies.

7. Confidentiality & Privacy

We are committed to protecting your personal and medical information. All patient data is handled in accordance with our Privacy Policy. We do not share your information with third parties without your explicit consent, except as required by law or for your medical treatment.

8. Limitations of Liability

• Pragathi IVF Centre and its staff are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
• While we strive for the highest quality of care, medical treatments carry inherent risks. We are not liable for outcomes beyond our reasonable control.
• We are not responsible for any loss or damage caused by unauthorised access to your personal data beyond our security measures.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts in Rajahmundry, Andhra Pradesh.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with the revised date. Continued use of our services after any changes constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:

Pragathi IVF Centre
Prakash Nagar, Rajahmundry, Andhra Pradesh 533103, India
Phone: 0883-2440397 / 2437676
Email: [email protected], [email protected]

We are committed to providing transparent and ethical fertility care. Thank you for choosing Pragathi IVF Centre.